cannot find the option in the file menu

[karsh]

I was looking at:
Microsoft Knowledge Base Article - Q294759
in this there is an instruction which says:
On the File menu in Outlook, point to Open Special Folders, and then click Personal Folder.
In the Connect to Personal Folders dialog box, locate and open the new Briefcase.
but i couldnt get special folders option, it only gives me OTHER USERS FOLDERS.
HEP regarding the same is appreciated .
thanks

 

[guava65]

Question:
Are you using Outlook 2002?
Are you using MS Exchange Server?

Apparently these are essential to your success. Mahalo,
cg

 

[karsh]

Thanks guava
Yes I am using OL2002 and MS Exchange.
So, is this is the problem?