Cannot break dial tone, get DTMF

[teej0820]

Hello
Instaling a new CM 5.2 on an S8300 server in a G450. CM on SP3 and the G450 MMs have been upgraded to latest and greatest. When we try to TTI in a phone, we cannot break dial tone. If I assign the port directly to the station, then I can TTI it in and out. No problem.

I'm not really wanting to go through every port and assign a station to it and this is the second implementation where I've seen this with no solution.

We are using 24xx phones. (Both 2410s and 2420s have had this issue).

Any suggestions?

 

[Tolson]

Do you have TTI enabled on the PBX. Usually when upgrading this gets turned off and is not turned back on once the upgrade finishes.

 

[teej0820]

This is a new install. I have TTI enabled. I even turned it off, save trans reset sys 4, then turned it back on and did the same.

 

[Mitch672]

AVAYA is having "issues" between TTI and SIP related features. I expect that "TTI" will eventually go away, if they cannot resolve it. They look at it like hardly anyone uses digital phones any longer, most use H323 or SIP IP phones at this point.



Mitch

AVAYA Certified Expert

 

[AvayaTier3]

There is no way tti / psa is going away. They used this code for IP phone registration and many other new features.
If tti / psa was backed out, it would break much more than it would fix.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting

http://bshtele.com

 

[redphone]

I too am installing a new CM 5.2 on an S8300 server in a G430. CM on SP3 and the G430 MMs have been upgraded to latest and greatest. And we are experiencing the same problem.

Luckily we are only working with about 30 phones, so adding the ports wasn't that big of a deal, But I'm sure glad I came across this post before we spent too much time banging our heads against the wall trying to figure it out.

 

[teej0820]

I have a ticket open with Avaya Tier 3 right now. They are looking into the phone firmware as an option. I will keep you all posted.