antech
Technical User
- Feb 15, 2011
- 55
We are using service observing method to do the recording of phones.Cannot add recording user in station bulk in ACR.
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Cannot add recording user in station bulk in ACR.
- Thread starter antech
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Reynolds723
Technical User
Have you added your softpones into the system and do you have sufficient licences?
In Station Bulk record mode there is a fixed relationship between ACR softphone and recorded extension so you need a softphone and a bulk recording licence for each station yo want to record.
In Station Bulk record mode there is a fixed relationship between ACR softphone and recorded extension so you need a softphone and a bulk recording licence for each station yo want to record.
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