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Can you unforward a phone remotely?

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skim6225

MIS
Sep 11, 2012
132
US
Can you unforward a phone remotely?
 
Hardware platform? Definity/CM software version?

define "remotely"
define "forwarding"

ec500 is extension to cellular which uses a form of forwarding. This can be activated and deactivated from the cell phone
coverage remote uses coverage path which can send calls to an off-net destination
call-forwarding can be deactivated using remote-access and a barrier code with COS that has console permissions
telecommuter access allows changing an extension's Call-forward destination or deactivating Call-forwarding, as well as
changing a station's coverage option 1 and 2

Telecommuting Access

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
 
define "remotely": from a remote location...i.e...I work from home.
define "forwarding": I have a set that when called it goes straight to VM. I'm thinking the EU might have it forwarded to VM.
 
If you have a remote access extension where a barrier code has console permissions, you can call it, dial the cfwd cancel code and the extension to perform that operation remotely, yes.
Deleting and rebuilding the station in a pinch is a lazy way to do it too.
 
Out/rebuild might be my answer. Here's what's going on and instinct tells me it's involving the bridged appearance keys. When calling the ext# it goes right to VM. here's how the keys are set up:

Key 1: call-appr Auto-A/D? no Rg: r
Key 2: brdg-appr B:1 E: XXXX Rg: r
Key 3: brdg-appr B:2 E: XXXX Rg: r
Key 4: brdg-appr B:3 E: XXXX Rg: r

What does the "B" indicate?

 
The 'B" is button
st the station and let us know how it is forwarded?
Example is it is on page 2 "call forward destination" or maybe page 2 "Enhanced call forwarding or page 1 if "SAC" is active, Page 1 also show if EC500 is active
This will tell you how it is forwarding the call.
 
You could also type "list call-forwarding"

APSS (SME)
ACSS (SME)
ACIS (UC)
 
I've unforwarded phones where forwarding was done at the phone itself by the user. Remote Access has Console Permissions. I don't know how to disable Send All Calls, maybe it can't be.
 
disp features

Send All Calls Activation: *91 Deactivation: *92 .... or whatever it is set to .Then duplicate what you have done with the call forwarding cancel

APSS (SME)
ACSS (SME)
ACIS (UC)
 
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