Can not send to distribution list in Outlook 2003 !? 1

[J741]

Outlook 2002 (XP) was upgraded to Outlook 2003. The PC joined a network domain, andn Exchange account was added to the existing POP3 account in Outlook. The e-mail, address book, and all folders were then imported from the Personal Folders (.PST file) to the Exchange folders (.OST file) after which the personal folders were removed (leaving only the Exchange folder).

After all this, all previous e-mail messages, tasks, calendar entries, and contacts are fully accessible from within the main Outlook screen. However, when 'new message' is selected from the menu bar, and the 'to' button is pushed, the only e-mail addresses available are the internal company personell as registered on the network's Domain Controller. None of the user's contacts or distribution lists are available to be selected.

Can anyone tell me why this would be, and what to do about it?

- James.


My memory is not as good as it should be, and neither is my memory.

I have forgotten more than I can remember

 

[Lilliabeth]

Is it safe to assume that you have tried using the Show Names From The drop-down to choose Contacts instead of Global Address List?

 

[J741]

Yes, I have looked in every single option from the 'Show Names From..' drop-down list. Under 'contacts' it shows absolutely nothing. However, in the 'contacts' portion of the main Outlook window, there are over 130 contacts listed.

- James.


My memory is not as good as it should be, and neither is my memory.

I have forgotten more than I can remember

 

[Lilliabeth]

Try this: Right-click on the Contacts folder and choose Properties. Go to the Outlook Address Book tab and make sure the box 'Show this folder as an email address book' is ticked.

 

[J741]

Thank you Lillabeth. That was exactly what was needed. Something so simple, yet not obvious.

- James.


My memory is not as good as it should be, and neither is my memory.

I have forgotten more than I can remember