Can not print old Quark 5.0 files in new Quark 6.0 running on Mac OS X

[jarp]

We are having a problem printing Quark 5.0 documents in Quark 6.0 which we are running on a new G5 with Mac OS X 10.2.8.

We are trying to print to a HP LaserJet 5000 GN over a network that uses IP addresses. We have upgraded the HP driver and are still not able to print any of these old documents.

We can create new documents with only text and print to this printer with out any problems, but once we import an image to the document it won't print.

I have been reading everything that I can get my hands on about this problem, but have come up empty handed. We are planning on trying the update to Extensis Suitecase version 11 tomorrow. If anyone has any suggestions we would greatly appreciate it!!

Jarp

 

[stevemoore]

Have had many issues trying to print from Quark 6. have abandoned it until first service pack is released.

 

[jarp]

Well an update to my first e-mail. We perchased Extensis Suitcase x1 (v11) and loaded it on the new G5. It did not fix our problem of not being able to print the old documents. So right at the moment we are creating the documents as PDF so that we can print them. I would still love to hear from someone who has fixed this problem.

jarp