Set up with EXCCS new CAT 18 with TRAF xx1111xx, and NACDS:NUM=9,CDCAT=11;
Put extensions in CAT 18, then they can only dial 9 for operator. Operators are TRAF=15 so they can call any number and do not look at CDCAT.
Also
TCMAS:A=11,B=11,CON=ALL;
TCMAS:B=11,A=11,CON=ALL;
You also need to NACDS in your emergency number so extensions can call emergency services at all times in case of workers in emergency where no operator is available.
best parnum