fallingrock
Technical User
I plugged a USB external hard drive into a friend's Dell portable USB port. His system immediately shut donw and it took some time to get it up and running again. However, both of his USB ports are now disfunctional (neither his USB mouse, no flash USB drive work). I then plugged the same external USB hard drive into my Dell desktop and it immediately went to the blue screen of death: "Your computer has been shut down to prevent damage"...the error events looked like memory addresses. Any ideas about what is going on here? The USB drive has behaved normally for a month, and it may or may not be the culprit. Ever heard of USB ports being rendered unusable? I feel like crap for screwing up my friend's portable and don't trust plugging the external into anything but a wall socket. Clues? Experience? Guesses about this? Is there possibly a USB Driver my freind can use to get his ports functioning again?