Here’s my problem:
PBX A (CM4.0.1) is connected to PBX B (also CM 4.0.1) via an IP trunk (ISDN), PBX B is connected to Modular Messaging via QSIG.
PBX A has a coverage path with point 1 being a VDN which routes to a number in UDP which sends the call to AAR which then sends it over the IP trunk to PBX B and into voice mail. The vector of that ‘coverage’ VDN has coverage set to YES.
Extension numbers are entered in the private-numbering table.
When I call a phone on PBX A and the call rolls over to voice mail, I’m prompted for the voice mail box (welcome to Avaya Messaging, please enter the mailbox number….), the system does not recognize that this is a call rolled over to voice mail and therefore greets with the correct mailbox.
When I dial the voice mail access number or the coverage path VDN from a PBX A phone directly (without going through coverage path), the phone is identified correctly and I’m just prompted for the password.
I’m running out of ideas here, I have a feeling I’m missing something really simple but I can’t figure it out.
Regards
fsi
PBX A (CM4.0.1) is connected to PBX B (also CM 4.0.1) via an IP trunk (ISDN), PBX B is connected to Modular Messaging via QSIG.
PBX A has a coverage path with point 1 being a VDN which routes to a number in UDP which sends the call to AAR which then sends it over the IP trunk to PBX B and into voice mail. The vector of that ‘coverage’ VDN has coverage set to YES.
Extension numbers are entered in the private-numbering table.
When I call a phone on PBX A and the call rolls over to voice mail, I’m prompted for the voice mail box (welcome to Avaya Messaging, please enter the mailbox number….), the system does not recognize that this is a call rolled over to voice mail and therefore greets with the correct mailbox.
When I dial the voice mail access number or the coverage path VDN from a PBX A phone directly (without going through coverage path), the phone is identified correctly and I’m just prompted for the password.
I’m running out of ideas here, I have a feeling I’m missing something really simple but I can’t figure it out.
Regards
fsi