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Callpilot Mgr 2.x on Windows 2003 sever

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autolysed

IS-IT--Management
Aug 22, 2005
6
US
We are mandated to upgrade all our servers to 2003,
Has anyone succesfully got Callpilot Mgr and Mycall Pilot 2.x to install on 2003?

If so, please point us in the right direction.

Thank you in advance
 
We are upgrading, planned to this year.
Unfortauntly a secerity audit mandated that all my servers be upgrades to 2003, the deadline is before the approval of the callpilot upgrade.

Thank you for thinking of that though. I probably should have mentioned the circumstances.

 
I'm assuming from your questions that you have CallPilot Manager and MyCallPilot installed on a separate server, and not the CallPilot Server? If so, I would recommend that you go ahead and install the lastest 4.04.xx versions of CallPilot Manager and MyCallPilot on a Windows 2003 Server. These are backwards compatible with CallPilot Server 2.02, as long as it has at least patch SU04 installed. Since these are not licensed products, you won't have to buy them, but you vendor may apply a service charge.

I don't believe the 2.02.xx versions of CallPilot Manager and MyCallPilot are supported on Windows 2003.
 
That is correct Telcomguy.

Just downloade the following file:

CP0404S02G04C - which is the new Call Pilot Manager.

Unzip and install. If you have a version of Call Pilot Manger on the server already, then you will need to uninstall that version first, then reinstall.

It states you can just upgrade it, but I have run into issues doing this.

This file is only available if you have access to the MPL. You need to go to patching school to get this access. You should be able to ask your provider for the file.

Hope this helps.

JOhn
 
Thank you!

We are going to try this upgrade I am sure our vendor can provide us the softeware and patch.

Once again thank you for the responces.

 
I was just looking and I see a CP404SOWG08C.

Is this a new CP manager version? I've got to do an upgrade today and could use it instead.
 
Yes, it is the new version. It is backwards compatible so you shouldn't have to worry about older versions.

If you are doing an upgrade, make sure you have the new Application Builder PEP as well, as the old version does not work on 4.0.

good luck. I have a migration tomorrow, if the weahter holds up and my plane can get there.

John
 
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