Calling to Canada from US problem. 1

[Future00]

Hello everyone,

I got an 81c running Succession 3. Were trying to make a call to canada and I dont know if anyone has had to do this before in our company before or not but were getting a fast busy when we try to dial it.

Were dialing 9 + 011 + 1 + Area Code + Tel #

Does something need to be setup in my RLIs and NPAs or something or we just dialing it wrong?

Thanks

Ryan

 

[srmega41]

Canada falls within the NANPA, so remove the 011 in your dialing string. It is dialed just like any US long distance call. 9 + 1 + AC + Number

Scott M.

 

[johnpoole]

to determine if the problemis is in bars, dial the number, note when you get a busy. if it's before the nxx, it's usually a npa that's not in your ld 90. i can't help with the dial string, i agree that canada in the nanp, but i don't dial numbers in those area codes very often, but srmega checks his data and i can't remember every seeing a bad post from him

john poole
bellsouth business
columbia,sc

 

[phannah]

I'm with srmega on this too, I watch Canadian numbers dialed in the CDR data and it's dialed just the same as a domestic US number, of course the billing rate is different.

 

[Future00]

Thanks

Must of worked the helpdesk didnt call me back after I told them to dial it like a normal US call.

 

[mluckie1]

I agree with srmega and phannah. All of canada are NPA's. Should be 9-1xxx........., there are at least 20+ npa's for canada, I know that 416 is 1 of them.

 

[ArchTelecom]

3 votes for srmega41. Just make sure the NPA's are in your switch. Check in LD 90.

 

[srmega41]

If only end users were as easy to work with.

You know, there is a reason USER is a four letter word!!!

Scott M.

 

[Future00]

418 was what they were calling I did end up having to add it to our ac1. The helpdesk got back to me today. There a little slow.

 

[srmega41]

Good to hear it is working.

Scott M.