Caller ID question

[Guest_imported]

I run Intuity AUDIX 4.4 and i have a problems with the displaying caller ID.

I was told:
"In voice mail the command is: change subscriber xxxx
In the PBX the command is: change station xxxx"


Yes i have changed it on the Audix side, which i take it has no affect on the phone display. How do i get into the PBX side? The list of opptions in my Main Menu is:

AUDIX Administration
Customer/Services Administration
Networking Administration
Upgrade
Voice System Administration

In the AUDIX Admin is where i can change the Voice Mail options with 'change subscriber xxxx'. Where do i need to go to get in the PBX? Everywhere i look i can't see any kind of command prompt. I tried 'change station xxxx' in the AUDIX admin section but it won't reconize 'station'. Hopefully by now someone knows what i am talking about and call tell me where to go Anyone?

 

[Phoneman2]

Well first you need to stop trying to login to the pbx through the voice mail system cant do it. If you have a login in the the pbx in heading in the right direction. Wisdom is Knowledge
that is Shared

Thanks All Phoneman2

 

[Phoneman2]

When a call comes in do you see the caller info on the display phone? Wisdom is Knowledge
that is Shared

Thanks All Phoneman2

 

[TheCandyman]

Yes it displays the ID on incomming calls. It even shows the ID's when people call within the business. I need to be able to change the names. But it sounds like i need to log into a different system to do that.?.?.?