This seems to be the reverse of all the other questions everbody else is asking, but it starts the same way as everybody elses post...
I got 2 new ISDN pri circuits and now.. I get name.
My call center uses number far more than name and I was wondering how to switch so the phones show number and not inbound cid name..
My cdr still outputs the inbound cid number so i know the switch is getting it, how do i display it to my end users.
If anyone has gotten name to work and remembers what they changed in their switch to get it to work, that would be helpfull
my tunk group looks like this
TRUNK GROUP
Group Number: 3 Group Type: isdn CDR Reports: y
Group Name: OUTSIDE CALL COR: 90 TN: 1 TAC: 193
Direction: two-way Outgoing Display? n
Dial Access? n Busy Threshold: 23 Night Service:
Queue Length: 0
Service Type: cbc Auth Code? n TestCall ITC: rest
Usage Alloc? n Far End Test Line No:
TestCall BCC: 4 TestCall Service:
TRUNK PARAMETERS
Codeset to Send Display: 7 Codeset to Send National IEs: 7
Max Message Size to Send: 260 Charge Advice: none
Supplementary Service Protocol: a Digit Handling (in/out): enbloc/enbloc
Trunk Hunt: cyclical
Digital Loss Group: 13
Calling Number - Delete: Insert: Numbering Format:
Bit Rate: 1200 Synchronization: async Duplex: full
Disconnect Supervision - In? y Out? n
Answer Supervision Timeout: 0
TRUNK FEATURES
ACA Assignment? n Measured: internal Wideband Support? n
Maintenance Tests? y
Data Restriction? n NCA-TSC Trunk Member:
Send Name: n Send Calling Number: y
Used for DCS? n
Suppress # Outpulsing? n Numbering Format: public
Outgoing Channel ID Encoding: preferred UUI IE Treatment: service-provider
Replace Restricted Numbers? n
Replace Unavailable Numbers? n
Send Connected Number: y
Send UCID? y
Send Codeset 6/7 LAI IE? y Ds1 Echo Cancellation? n
US NI Delayed Calling Name Update? n
Network (Japan) Needs Connect Before Disconnect? n
signaling looks like this
SIGNALING GROUP
Group Number: 3
Associated Signaling? y Max number of NCA TSC: 0
Primary D-Channel: 01B1624 Max number of CA TSC: 0
Trunk Group for NCA TSC:
Trunk Group for Channel Selection: 1
Supplementary Service Protocol: a
Any Ideas would be appreciated
Thanks
I got 2 new ISDN pri circuits and now.. I get name.
My call center uses number far more than name and I was wondering how to switch so the phones show number and not inbound cid name..
My cdr still outputs the inbound cid number so i know the switch is getting it, how do i display it to my end users.
If anyone has gotten name to work and remembers what they changed in their switch to get it to work, that would be helpfull
my tunk group looks like this
TRUNK GROUP
Group Number: 3 Group Type: isdn CDR Reports: y
Group Name: OUTSIDE CALL COR: 90 TN: 1 TAC: 193
Direction: two-way Outgoing Display? n
Dial Access? n Busy Threshold: 23 Night Service:
Queue Length: 0
Service Type: cbc Auth Code? n TestCall ITC: rest
Usage Alloc? n Far End Test Line No:
TestCall BCC: 4 TestCall Service:
TRUNK PARAMETERS
Codeset to Send Display: 7 Codeset to Send National IEs: 7
Max Message Size to Send: 260 Charge Advice: none
Supplementary Service Protocol: a Digit Handling (in/out): enbloc/enbloc
Trunk Hunt: cyclical
Digital Loss Group: 13
Calling Number - Delete: Insert: Numbering Format:
Bit Rate: 1200 Synchronization: async Duplex: full
Disconnect Supervision - In? y Out? n
Answer Supervision Timeout: 0
TRUNK FEATURES
ACA Assignment? n Measured: internal Wideband Support? n
Maintenance Tests? y
Data Restriction? n NCA-TSC Trunk Member:
Send Name: n Send Calling Number: y
Used for DCS? n
Suppress # Outpulsing? n Numbering Format: public
Outgoing Channel ID Encoding: preferred UUI IE Treatment: service-provider
Replace Restricted Numbers? n
Replace Unavailable Numbers? n
Send Connected Number: y
Send UCID? y
Send Codeset 6/7 LAI IE? y Ds1 Echo Cancellation? n
US NI Delayed Calling Name Update? n
Network (Japan) Needs Connect Before Disconnect? n
signaling looks like this
SIGNALING GROUP
Group Number: 3
Associated Signaling? y Max number of NCA TSC: 0
Primary D-Channel: 01B1624 Max number of CA TSC: 0
Trunk Group for NCA TSC:
Trunk Group for Channel Selection: 1
Supplementary Service Protocol: a
Any Ideas would be appreciated
Thanks