Caller ID not showing until answered 2

[Imstillhere]

What setting allows the caller ID to display BEFORE the call is answered, the CLID works but not until the call is answered,this is just one station having the problem, the CLS looks exactly the same as one that works correctly.
Thank you.

 

[Reusser]

CLS = TDD

I also add DNDD to display correctly when Hunted

 

[Imstillhere]

Here is the TN in question.

TN 036 0 03 13
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
ERL 0
FDN 4100
TGAR 0
LDN NO
NCOS 7
SGRP 0
RNPG 15
SCI 0
SSU 0000
LNRS 16
XLST
CLS CTD FBD WTA LPR PUA MTA FNA HTA TDD HFA GRLD CRPD STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG2
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTD SFA MRD DDV CNID CDCA MSID DAPA BFEA RCBD
ICDD CDMD LLCN MCTA CLBD AUTU
GPUA DPUA DNDD CFXD ARHA FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDA
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
CDMR PRED MCDD T87D PKCH
CPND_LANG ENG
RCO 0
HUNT 4100
LHK 2
LPK 2
PLEV 02
PUID
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 4296 0 MARP
DNRO 0
DNRI 0
CPND
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 6296 0 MARP
DNRO 0
DNRI 0
CPND
NAME
XPLN 27
DISPLAY_FMT FIRST,LAST
02 SCR 6396 0 MARP
DNRO 0
DNRI 0
CPND
NAME
XPLN 27
DISPLAY_FMT FIRST,LAST
03 MCR 3357 0
DNRO 4
DNRI 0
CPND
NAME
XPLN 27
DISPLAY_FMT FIRST,LAST
04
05 XMWK 4100 3357
06
07 ADL 16
08 ADL 16
09 ADL 16
10 ADL 16
11 ADL 16
12
13
14
15
16 MWK 4100
17 TRN
18 AO6
19 CFW 16 5928
20 RGA
21 PRK
22 RNP
23
24
25
26
27 CLT
28 RLT
29
30
31

 

[Reusser]

Looks right

Might try OUTing and rebuilding

 

[dj4020]

What is the firmware of the phone ? ? Rls of phone ? ?
ld 32
FWVU l s c u
Will give all of the info

 

[strmwalker]

how many times does the client let the phone ring before
picking up they need to let the phone ring at least two
times.

no problems only solutions

strmwalker

 

[Imstillhere]

It will ring to voice mail and never show. It is downloading new firmware now, i will try it after update,if no go, I will out and rebuild on another TN then update the forum.
THANK YOU.

 

[Avaya911PLM]

While you're cleaning things up, your Caller ID looks like an area that couls use some polishing.

I see you are using the default TABLE 0 on all keys. This could have a very negative impact on your 911 calls especially if you are sending those calls out on PRI ISDN.



--
Fletch
Avaya E9-1-1 Product Manager

 

[trvlr1]

Nortel911PLM can you explain what the negative impact is in your statement above for all numbers using the default table 0?

 

[Imstillhere]

Out and rebuild worked on a different TN. Thank you for your help.

 

[Avaya911PLM]

I will make a few assumptions here:

KEY 00 SCR 4296 0 is a DID
01 SCR 6296 0 is a NON-DID Rollover
02 SCR 6396 0 is a NON-DID Rollover

IF that is a correct assumption, then all keys use CLID table 0. If this is setup to send only the Main Number (LDN) They you are OK. But if 911 goes out on a PRI, and CLID Table 0 appends the DN of the key to the NPA-NXX of your system, then a call being made from KEY 1 or KEY 2 will have an invalid number. This may be corrected by the carrier, but it also may get all the way through to the PSAP where they will retrieve the wrong address since they dip the database using the CLID as their reference key.




--
Fletch
Avaya E9-1-1 Product Manager

 

[Imstillhere]

We send out the main number but that for that valuable information will be useful in the near future. Thank you !!