Caller ID - CPN with QSIG...

[Lobmeyer]

Hi,

We are running a Definity Proligix V8.x connected via QSIG to an IPC Turret System. The IPC system is only able to push 4 digits in the Calling Party Number ("CPN&quot field. When the call goes out our ISDN trunk to AT&T we have not found a way to replace the CPN. The problem is that AT&T will not let the call onto the International backbone unless the CPN is 10 digits. We have not been able to over ride this in the ISDN public unknown section.

So the problem is that we lose control over things like outgoing caller id and the user can not decide not to send their number or name.

We need to keep these four digits being sent from the IPC system so that Intuity Audix continues to work correctly or we will need to change to 10 digit dialing of the Audix. For now we would run into trouble because the IPC system can not send 10 digits either and the calls would never go to the correct VM on the Audix.

We have been told by Avaya that this is not possible. It seems that you can't override the CPN because the call is originating from another trunk group off switch and coming via UDP.

Any creative ways to get around this would be greatly appreciated.

 

[lopes1211]

Can you split the Prologix/IPC tie line into 2 trunk groups? 1 using QSIG for internal+inbound and 1 robbed-bit for outbound? The outbound calls should then proceed through the Prologix carrying no CPN which should be acceptable to AT&T (they would just substitute your BTN when getting no CPN on IPC calls). -CL

 

[phon3guy]

On the first page of your Q-sig trunk you should have a Calling Number field with the option to delete and insert. Try inserting the miising digits of your number, hopefully all the turrets have the same exchange. It works for me. I am running V10 on a G3i and V8 on the IPC IQMX turrets