Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations bkrike on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
call wtg on Ptronics CT10 wireless headset
- Thread starter tazman12
- Start date
mikeydidit
IS-IT--Management
If I am not mistaken, you are hearing the call waiting indication tone. That will not let you answer another call; it just lets you know that someone else is calling in. I will usually turn this to "n" on the second page of the station form.
Mike Jones
LSUHSC
Mike Jones
LSUHSC
- Thread starter
- #3
The way I remembered it worked was that you got the incoming call waiting signal, did a switchhook flash and then dialed the "Flash Access Code" to retrieve the call.
change feature-access-codes Page 2 of 5
FEATURE ACCESS CODE (FAC)
Facility Test Calls Access Code: 195
Flash Access Code: 100
Group Control Restrict Activation: Deactivation:
Hunt Group Busy Activation: Deactivation:
change feature-access-codes Page 2 of 5
FEATURE ACCESS CODE (FAC)
Facility Test Calls Access Code: 195
Flash Access Code: 100
Group Control Restrict Activation: Deactivation:
Hunt Group Busy Activation: Deactivation:
Different phones have a different amount to time that the 'flash' represents. Apparantly the phone that u are using doesn't have the right amount for the Definity.
Da-vi'do
P.S. A message to all,if you want to get the best response to a question, please read FAQ222-2244 first. Also give the type & version of your voice mail & pbx system & preview your post to make sure it is complete & understandable. Be aware that if u don't answer a question, I usually will not continue to help u.
Da-vi'do
P.S. A message to all,if you want to get the best response to a question, please read FAQ222-2244 first. Also give the type & version of your voice mail & pbx system & preview your post to make sure it is complete & understandable. Be aware that if u don't answer a question, I usually will not continue to help u.
- Thread starter
- #7
Been doing some looking, and there was a feature available in Display System-parameters Special-applications that was for
(SA7409a) - Flash to Answer CW/Hold? n
Firstly, see if you have that feature enabled.
If not, then read on.
In order to answer a call waiting signal on an analog phone, you would need to do a flash, then dial the hold code, and that would bring you the new call.
The code that you would need to dial to answer the call waiting code is the one listed under
CAS Remote Hold/Answer Hold-Unhold Access Code:____
on the feature access code page.
Forget about what I said in regards to the Flash Access Code, that is for flashing the trunk that you are connected to, such as in a Centrex environment.
Here is the link to the Avaya Documentation that shows the interactions of the feature.
If any of the information that I have provided needs clarified, let me know.
(SA7409a) - Flash to Answer CW/Hold? n
Firstly, see if you have that feature enabled.
If not, then read on.
In order to answer a call waiting signal on an analog phone, you would need to do a flash, then dial the hold code, and that would bring you the new call.
The code that you would need to dial to answer the call waiting code is the one listed under
CAS Remote Hold/Answer Hold-Unhold Access Code:____
on the feature access code page.
Forget about what I said in regards to the Flash Access Code, that is for flashing the trunk that you are connected to, such as in a Centrex environment.
Here is the link to the Avaya Documentation that shows the interactions of the feature.
If any of the information that I have provided needs clarified, let me know.
- Status
Similar threads
