Call Work Codes and Aux Reason Codes

[phonegirl27]

Can some one please tell me exactly how to set up these codes. I thought I had everything right, but they are not showing up in CMS. The reports are only showing the default of 0.

CMS R13
PBX CM 3.0

Thanks!

 

[98Converter]

Simple question: Did you add them to the CMS dictionary?

Thanks,
CJH

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.

 

[phonegirl27]

CJH,

Yes, good thought but I did do that. I think I missing something equally as simple though

Thanks!

 

[1a22ip]

Did you add the to the PBX: See sample below

display reason-code-names

REASON CODE NAMES

Aux Work Logout

Reason Code 1: Research
Reason Code 2: Lunch
Reason Code 3: Personal
Reason Code 4: Training
Reason Code 5: Project
Reason Code 6:
Reason Code 7:
Reason Code 8:
Reason Code 9:

Default Reason Code: Default
And to the page below:
FEATURE-RELATED SYSTEM PARAMETERS
REASON CODES
Aux Work Reason Code Type: requested
Logout Reason Code Type: none
Two-Digit Aux Work Reason Codes? n

Hope this helps
ED

1a2 to ip I seen it all