call recording Server Edition

[MisterRobot]

i have to install an IPO Server Edition 9.1.6 on primary server , what do i need to activate call recording ?

 

[sizbut]

If you go with the in-built Contact Recorder application, then you need to either an additional hard disk (installed before you ignite the SE) or run it on a separate application server.

Stuck in a never ending cycle of file copying.

 

[MisterRobot]

i dont want to implement an application physical server , i need to sell one primary server and implement the call recording , so i need second hard disk on the primary server ?

 

[janni78]

Yes, what Sizbut said.

If you have an Avaya provided server for Server Edition you can check here if it's a Dell server

Avaya Support additional harddrive

"Trying is the first step to failure..." - Homer

 

[MisterRobot]

its a DELL R220 Server , so is there a licence to be added to activate call recording ? and i have an extra hard disk for ?

 

[janni78]

You'll need a license for recording and VM channels for how many you wanna record at the same time.

Guess these are the codes for the R220 then

Shipped item Comcode SAP Description Server FRU Description
700510318 R220 XL SERVER FRU (IP OFFICE) R220 XL SERVER FRU (IP OFFICE)
700510721 or 700506866 R220 XL 250 WAC PWR SUPP R220 XL 250 WAC PWR SUPP
700510720 R220 XL/R320 4GB UDIMM R220 XL/R320 4GB UDIMM
700510722 R220 XL 500GB 7200 HDD R220 XL 500GB 7200 HDD
700510724 R220 XL CHASSIS FAN R220 XL CHASSIS FAN
700510725 R220 XL/R320 DVD/RW DRIVE R220 XL/R320 DVD/RW DRIVE

I just pulled the first info I found so double-check it before ordering, it's available on the Avaya Support site.

"Trying is the first step to failure..." - Homer