Call Queue to an extension

[Morrack]

Has anyone sucessfully used the Call Queue feature? The one that is supposed to camp a call onto a busy extension and ring through to them when the extension becomes free?

For some reason it is just flat out refusing to work for me. 3.0.17 firmware. I've tried it both with a button and a shortcode - the button (5620) just plain does nothing whatsoever. Shortcode (from an analog set after flash hook) returns a steady tone.



Peter Sherwood
Morrack Consulting
Affordable World Class Off-site Backup!

http://www.morrack.com

 

[IPGuru]

Yust a quick check, do you havee Outbound transfer enabled in system?

 

[IPGuru]

Yust a quick check, do you have Outbound transfer enabled in system?

 

[Gibsonic]

i just tested all these senarios on the new 3.2.53...

the button "Call Queue" just flat out doesn't work at all.

the rest of my results match exactly to what Morrack posted last.

You can't "call queue"/camp on with inbound calls. You get a "call rejected" message after hitting pound.

it only works for inbound calls using the short code.

maybe they will fix it in 4.x?