Call Pilot Faxing

[ccastillo]

We are using CP 2.0 with CP desktop messaging for fax. I am wondering if anyone knows where to control/limit the amount of retries when a fax comes accross a busy number.

In other words, I'm sending a fax from CP desktop messaging and the number I'm sending to is busy. It tries again, still busy, etc. How can I limit/control the number of retries?

Thanks In Advance,

 

[johnpoole]

it's there, general options, i think.. i'll look at the book tomorrow if you haven't gotten an answer

john poole
bellsouth business
columbia,sc

 

[ccastillo]

Thanks Johnpoole I haven't been able to locate it. I'll keep looking. If you find it, please let me know.

Thanks Again

 

[galifax]

In Call Pilot manager pick: Messaging->Outcalling Administration in this folder look "Fax Retries"
and pick the nessessary trying limit.

 

[ccastillo]

Thanks galifax!!