call pilot 100 greeting distorted 2

[skip555]

customer has a CP100 ,greeting plays fine untill the very end and then it sounds like a tape being fast rewound

or stay on the lin ..BZZ@##$EChg

no one has reported it in mailbox messages

the info box plays fine so it seems to be a issue with this one greeting


Im going to go in tues and try resetting and then re-recording the greeting but I thought Id post and see if anyone else had experianced this

 

[nortelnorstar]

I've seen garbled play back due to poorly seated or bad line cords to the CP

Marv

http://www.telemarv.ca

 

[skip555]

thanks Marv But I would think all the greetings and messages would be distorted if that where the case and I wouldnt expect consistancy

its just this one and it comes in constantly at the exact same place ,45 sec in to the greeting .

 

[nortelnorstar]

I've also seen garbled playback/recording on only one MB/phone also due to bad line cord on the recording phone. Find out which phone was used for recording the greeting. A reboot probably won't cure it. its probably recorded that way.

Marv

http://www.telemarv.ca

 

[DigitalMind]

Yeah Listen to nortelnorstar skip .. I thought the SAME thing as you but recently encountered the same type of problem at a customers. I asked questions here, Changed the linecords, (since so many people insisted I do so) and re-recorded the bad greetings .. I can't understand why .. but it worked. (I tried rerecording 3 times before changing the line cords. Always something went wrong.

 

[skip555]

Thanks Im going in tuesday They have something going on monday .
Ill swap out the cords and try rerecording

Ill post back what I find

 

[skip555]

well finaly went in today and the greeting did have the sound at the end .

I'm fairly certain it wasn't there orginally , as this is a picky, picky customer . He wants his wife to do the greetings and she is critcal of them wanting them just right then when shes happy he reveiws it befroe I can leave.

we will see if it happens again but it sounds good now.

(didnt change any cords out and recorded on the same phone BTW )