Call on hold question 1

[rickwts]

I have a Partner R7 system with a Panasonic Cordless phone as one of the stations. How can I put a call on hold from the cordless phone and pick it up from a system phone. And, how can I pick up a call on hold from the cordless phone.

 

[skip555]

go to the faqs at the top of the page , go to the link for avaya download a manual read the section on standard phones

 

[1864]

You can do a switchook flash on the cordless to hold a call, but if more than one line is on hold at a system station you won't know which line to pick up.
You can pick up a held call by dialing 6 plus the line number 801, 802, 803... you just have to know what line number, or you could use call park.

 

[TouchToneTommy]

Park it - Flash then dial your OWN extension number.

Pick it back up - Dial 6 and the extension number that parked it.

If you have speed dial buttons on the cordless phone and can put flash and pause characters in the speed dial, program and label as park and pickup.

 

[TheDoz]

Basic Single Line or Cordless Operation & Feature Codes
To call out: (assuming you have prime line select to intercom)
· To call outside, go off hook or press talk
· You hear intercom dial tone (if programmed to receive Intercom dial tone), press 9 to access outside line.
· Dial number of the person you want to call.
· To call out on a specific line, dial 8LL ( LL is the 2 digit line number)
To put a call on hold:
· Answer call, Press flash button.
· To pick the call back up again, press flash again.
· Or Dial 68LL (LL is the 2 digit line number 01, 02, 03, etc.)
To transfer a call to another extension:
· Answer call, Press flash button or hook-switch
· When you hear intercom dial tone, dial * & 2 digit extension number for a voice call transfer or dial extension without the * for a ring transfer.
· To transfer a call to voice mail, dial 777.
· Press talk button off to complete transfer.
To pick up a call at another extension that is ringing:
· Go off hook or press talk button
· Dial 6 XX ( XX for 2 digit extension that is ringing)
· Or dial 661 to pick up any phone that is ringing (Group Pickup)
To page over external speakers:
· Go off hook or press talk button
· Dial 70
· Make announcement
To page over phone speakers:
· Go off hook or press talk button
· Dial * 71 (if extensions are in this page group)
To page both external speakers and phone speakers All Call )
· Go off hook or press talk button
· Dial * 70
For last number redial:
· Go off hook or press talk button
· Dial # 05
To use personal speed dial:
· Go off hook or press talk button
· Press #, Dial the 2 digit speed dial code ( 80 – 99 ).
· Note: Speed numbers must be programmed from extension 10 or 11.
· For system speed dialing, press #, Dial the 3 digit code (600-699).
To Park a call:
· Park it - Flash then dial your OWN extension number.
· Pick it back up - Dial 6 and the extension number that parked it.



"I have enough money to last me the rest of my life, unless I buy something

 

[skip555]

still suggest you download the manual (its free) and read the limitions and usage of standard phones .