Hey has anyone ever had a problem like this. Customer has opt.11 rel.24.24 and receptionist has been having this problem for about a year now. She states forwarding her phone internally and walking away and comes back and forwarding is off. I blew her off for a while but replaced phone (2616), moved port with no luck. She swears no one is deactivating. Also verified no bfs key for her anywhere. Any clues other than user error.
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Call forwarding problem
- Thread starter champ203
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acewarlock
Technical User
Is her phone setup with remote call forwarding alowed.
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yes it can be used to rcfw the phone forwarding on or off. cfxa needs to also have fna... only thing i can think of is the remote call forward option.. change the scpw... when you print the set it will show the bftn if it is has a bfs on the tn, i would run a short script to see what happens, or do a entc in ld 80 and watch the set.. i've never had that happen
john poole
bellsouth business
columbia,sc
john poole
bellsouth business
columbia,sc
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