Call Forward

[acollard83]

I have a customer that has an IP Office 500v2 with 8.1 Essential Edition. They have 3 analog lines and want to be able to initiate a call forward of their main line remotely. Basically, if they get a heavy snow, they want to be able to call forward the main line to someones cell phone or home phone without driving into the office. The only idea I had was to put an IP phone at that person's house and have them answer the calls as normal. Are there any other ideas?

 

[amriddle01]

2 things make this unworkable, analog lines and embedded VM/essential



"No problem monkey socks

 

[acollard83]

That's what I thought. I am trying to get them on SIP and into preferred. I think the remote phone is the best option for now. Hopefully, we don't have any issues with that.

 

[intrigrant]

Many providers have a service for that. Just one call away to enable/disable the diversion.

 

[Westi]

I go with intrigrant on that one, or if your analog line can be forwarded then give the main line a different outgoing group ID and create a shortcode to access that line and dial the forward code for you but IP phone is the most elegant solution, remote phone without VPN will do the trick nicely if you are not talking about NASA secrets then nobody will care

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

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