call forward no answer

[redeyes1965]

what do i need to set for call forward no answer, guys?

 

[zog99]

With Call Forward No Answer a call that is not answered after a set number of rings will automatically forward to an alternative extension.

The feature cannot be turned on or off by the extension user. Three options for the number of rings before a call is diverted can be defined on the system, each giving between 1 and 15 rings (4 is the default), one of these options is assigned to an extension using the prompt RCO and a value of either 0 (default) 1 or 2. It is possible to allow a user to change their assigned option from the telephone set (see User Selectable Call Redirection). Call forward no answer will only forward a single step i.e. once a call has been forwarded after 4 rings to another extension and it is not answered at that second extension, it will ring indefinitely unless the extension has "Call Forward No Answer, Second Level" assigned

Feature Implementation

Analogue and Digital Sets

The feature is assigned in two steps. First the Class of Service must allow Call Forward No Answer (FNA), and then the number to which calls are to be forwarded must be defined. This is known as the Flexible Directory Number (FDN). This can be changed by the extension user (see User Selectable Call Redirection).

Example

In this example Call Forward No Answer has been assigned to an analogue TN

LD 10
Load Program 10.

REQ CHG Change
TYPE 500
TN X X X X = Terminal Number
ECHG YES Easy Change
ITEM CLS FNA Allow the Call Forward No Answer feature
ITEM FTR FDN xxxx xxxx = the DN you wish to forward to on no reply
FTR Carriage return back to the REQ prompt

In this example Call Forward No Answer has been assigned to digital TN

LD 11
Load Program 11.

REQ CHG
TYPE x x x x = the type of telephone you wish to change 2616,2008 etc
TN Y Y Y Y = Terminal Number
ECHG YES Easy Change
ITEM CLS FNA Allow the Call Forward No Answer feature.
ITEM FDN xxxx xxxx = the DN you wish to forward to on no reply
ITEM Carriage return back to the REQ prompt

 

[redeyes1965]

Thats excellent, your very kind

Thanks

Tim