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Call data registration (cdr)

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ErnaniMartins

ErnaniMartins

MIS
Joined
Oct 4, 2014
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Call data registration
It is possible to extract Incoming call data record.
The ones I can get through the ftfile file and the incoming ones as I do
 
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I'd recommend getting Traffic Analyst from Impact Technologies. Make your life easier! Very affordable.

LoPath
Maintain HiPath 4000 V5 & V6, OpenScape Xpert V4, Xpressions, Contact Center
 
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I also highly recommend Traffic Analyst - I love it, and the amount of data you can pull out is incredible!

Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA
 
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