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CALL CENTER TAKE DOWN 2

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toolhead

Technical User
Nov 8, 2004
139
US
Due to a bad UPS , i have to take down my Call Center server and plug it into a new UPS. Are there any procedures i should take before and after ?
 
do you mean contact center? (symposium) or like a CS1000 E or M?

Mato' Was'aka
 
Im sorry..Yes...CONTACT center.. or Symposium,this place has me nuts.
 
no big deal, just shut down the server normal windows operation, if it ask to install updates - no. When you bring it back up, bring up Service Montir and you will see that services are running.

Mato' Was'aka
 
Thank you for both your patience and the info !!
 
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