call barring 1

[gerinemo]

Hello Everybody
I Am having some problems programing call barring on an ip
office 406 ver 3.2.54 my brain is still in telrad mode
having read the help files i thought call barring could be done with a short code in the extn 's user settings
eg customer dials 9 for a line
so as a short code i put 9087 action is to dial busy but this has no effect if i just put in 9 to dial busy this works i cant get a line out
but what i really want is just to bar no's like 087 or int 00
any help on this would be great
thanks

 

[intrigrant]

You probably have a shortcode for secondary dial tone in the system shortcodelist like this:
SC = 9
TN = .
Function = SecondaryDialTone
LineID = 0

As soon as the user dials a "9" the system checks the user shortcode list, there is no entry for the 9 so it will pass to the system list and user gets secondary dialtone and can progress with dialing the number.

if you put the shortcode :
SC = 9
TN = .
Function = SecondaryDialTone
LineID = 0
in the user shortcode list and you put the shortcode
SC = [9]078
TN = empty
Function = busy
LineID = 0
AND
SC = [9]N
TN = N
Function = Dial
LineID = outgoing line id of your trunks
then the user can dial all external numbers except the numbers starting with 078.

 

[gerinemo]

Thanks for the reply
in system short code list there is 9N
Feature is dial
telephone no N
line group id 0

is this 9N
telling the system 9And any no is ok

 

[kwing112000]

If that is the only code you have with [9] then yes it is sending out all calls that way.