C++ runtime error from explorer.exe at user log on

[jbuddha]

Using W2K/SP4. The computer is up to date with all MS patches.

The user logs on and receives the following error window:

C++ runtime error - Program: C:\WINNT\explorer.exe: This application has requested the Runtime to terminate it in an unusual way. Please contact the applications support team for more information

Error only occurs in this user's profile.

I have cleared explorer.exe out of startup programs to no avail.

Could build new profile but mitigating circumstances make this my last option.

Thanks to anyone who may have any ideas.

 

[Castor66]

Try putting SP4 back on the box and re-running the patches since. Alternatively do an in-place upgrade of Windows 2000 to Windows 2000 (not recommended for the faint-hearted but keeps the profiles).

 

[jbuddha]

Thanks, but that did not work. I've given up and build the user a new profile.

Thanks again!