Button events not firing for some users

[asmith555]

I have an web app written in asp.net 2.0. I have a couple of buttons on a page. most users can click the buttons fine. 2 users cannot. even though the postback is happening the code for the click event is not. These 2 users can log into another pc and it still doesn't work for them. I can log into thier pc and it does work for me. We had temporarily fixed this by clearing the "Automatically Detect Settings" checkbox in IE but the problem started back for these 2 users. But the checkbox was still not clicked. I don't know what to do anymore I need help. This issue seems to be related to thier network profiles somehow.

 

[vbkris]

what other controls are available in that page???

Known is handfull, Unknown is worldfull

 

[jbenson001]

What about permissions? Perhaps your application is not allowing the user to use some functionality based on their permissions in the system.

 

[asmith555]

All users run under the network service account. should be the same for everyone. I expect the framework is not writing back the correct javascript for the button event. But why just these 2 users

 

[Smeat]

I expect the framework is not writing back the correct javascript for the button event.

Your original post states that the postback is happening although the event is not firing, this suggests that the javascript is being rendered correctly.

Without seeing your code we can only guess though I would start by checking what is going on in the page load event as this fires before the button click event and may be throwing a security exception which is being captured but not reported back to the end user.

If this problem only exists for 2 specific users regardless of which machines are used then this suggests the problem is security related.

Smeat