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Burning a CD from Windows XP Pro

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sourgrapes

Technical User
Joined
Apr 2, 2004
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13
Location
CA
Has anyone come across when burning or copying a CD from the Windows XP internal burning software that the original file after it is copied has 0 bytes and all of the contents of the file have disappeared? It seems to happen on a local drive but works if it is on a network drive. Any suggestions?

Thanks,

;)
 
Are you saying that the file on the CD isn't there or the source file is emptied (on your HD) after burning the CD?

There's always a better way. The fun is trying to find it!
 
Sorry about that..you are correct - The source file on the HD is emptied after burning the CD.
 
Are you using "Move" or "Copy" "SendTo" or "Drag and Drop" to start the process?

At what point is the file erased, is it after you have transferred it to the CD Burning folder, or is it after the files have been written to CD and the files in the CD Burning folder have been deleted?

The only files that should be deleted are the ones in the CD Burning folder unless you save them to write to another CD.

Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.

If that doesn't work you could try repairing windows itself by running it over itself. You will lose all your windows updates but your files will be untouched.

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)
 
I am using "Send to" to start the process. Afterr the wizard closes and you go into the area where the files are stored, you can literally watch the bytes size dro down to 0 - It is really bizarre.

I am not talking about the ones in the burning folder. this is strictly happening to the originals.

This is not on one particular computer either It is on mutiple.

Thanks
 
Nope - Sorry - Has nothing to do with it. But thanks anyways.
 
why not open explorer and copy/paste then click on "write cd"? send to sounds like its made to send the item to the cd, kind of like a bank.. if you send 50$ to someone you dont keep the 50$ in your account too :)
 
As the Help and Support program implies if you want to keep the original file use "Copy".


"To copy files and folders to a CD
Insert a blank, writable CD into the CD recorder.
Open My Computer.
Click the files or folders you want to copy to the CD. To select more than one file, hold down the CTRL key while you click the files you want. Then, under File and Folder Tasks, click Copy this file, Copy this folder, or Copy the selected items.
If the files are located in My Pictures, under Picture Tasks, click Copy to CD or Copy all items to CD, and then skip to step 5.

In the Copy Items dialog box, click the CD recording drive, and then click Copy.
In My Computer, double-click the CD recording drive. Windows displays a temporary area where the files are held before they are copied to the CD. Verify that the files and folders that you intend to copy to the CD appear under Files Ready to be Written to the CD.
Under CD Writing Tasks, click Write these files to CD. Windows displays the CD Writing Wizard. Follow the instructions in the wizard."
 
Thank you - But I know how to burn a CD. I have tried different ways of copying and it is nt the actually burning part. It is the aftermath.

I will keep searching for answers.
 
Strange and unusual behaviour indeed. I have not seen this reported before (not that, that means much). Trying to understand your problem further, can you clarify how many (multiple) computers, you are referring to as having the same problem? Are these computers the same brand or cloned from the same copy of the XP operating system? Were they all set up by you? Has this problem been present since day 1?

Lots of questions, but no answers, I know, but we may be able to jog a few memories and ideas by keeping this thread going.

In any case, when you finally solve this problem, do post the result here.
 
Hopefully someone will find something. I have tried searching everywhere. I don't mind the questions. Hopefuly it wil narrow it down to something. Thanks for your help.

3 different computers - One is on our network and the other two are standalones. The computers are all the same brand. And are not cloned. the netowrked one has our standard image on it and the standalones have there wn images. The standalones were setup by me but not the networked one. This problem was not happening at first.

 
It seems to suggest (possibly?) that the CD Burning program is not accepting or creating the source file in the staging area (permissions correct?) but using the source file as the actual staging area.

Can you check this folder out for content prior to the actual write CD process?

C:\Documents and Settings\UserNamexxxx\Local Settings\Application Data\Microsoft\CD Burning

Is there anything in the folder?
Are the contents actual files and folders with substance or just shortcuts pointing to the original source?

See where these Reg Keys have the CD Burning folder location. (To find any multiple users, you may have to use Regedit and search for "cd burning"

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]


Alternatively it may be suggesting that the deletion of any written files is picking up an instruction to delete the source file as well as files in the cd burning folder.

Where and how it might be linking the sets of files, I really don't know. The only linking like that I see is with files from Internet Explorer (htm) when you save complete web pages.

A conclusion to be drawn is that the cd burning program is corrupt on all machines or a common third party software installation on all your machines is causing the problem. This may be time consuming to detect but your only choice.

310353 - How to Perform a Clean Boot in Windows XP

316434 - HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP

Have you tried setting the attribute on your source file to read only or setting the permissions to prevent any modification to see if that saves the destruction of the file? Making a copy of the file and then sending the copy for burning and oblivion is another option.

And of course there is always what you don't want to do.

If they don't work you could try repairing windows by running it over itself. You will lose all your windows updates but your files will be untouched.

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)
 
I sent your info to my cient...Hopefully he wil respond with his outcome.

Thanks!!
 
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