BS 9 Linux :: merge/scan daemon

[TheCentreOfUniverse]

Hi there!

Having a year of 24x7 conciseness without a minute asleep with BakBone NetVault (6.52->7.0), I would prefer a little bit more automated backup solution for our business. I used to backup our Corporate data in the past using ArcServe 6 (they always change capitalisation ARCsevre vc ArcServe).

ATM I'm building a test lab. BS ARCserve 9 on Linux has started asking questions even before the first backup. I don't mind and [almost] everything looks fine, BUT whenever I try to scan tape or merge tape, or just copy a tape, I always get an error message:

date:time - Failed to connect to merge/scan daemon

Have I overlooked some essential part of RTFM?! Does tape scan/merge/copy works on Windows/NetWare platform, by chance?

Many thanks.


PS. Haing a look onto a local FAQ, I like abbreviation BS (not what you think, just BrightStore) ;-).

PPS. Could someone, please, point me at some other sources of free information on ARCserve?

PPPS. Has anybody got an experience of backing up 350+ hosts every day?

 

[davidmichel]

Can't help with the problem but I can try answering a few ?s.

Yes scan/merge/copy works on windows, but those are 3 very differnt operations.
scan summary - read tape and report on sessions on tape
scan detailed - reat tape and list all files in session
merge - read tape to build database record of tapes contents
copy - copy data from one disk volume to another.

BS- guess that is why it was quickly replaced with BEB or BAB.

This and the CA web site are the two best I've found so far.

I don't know were the ARCserve linux users are hidding. I know they are out there but don't seem to show themselves over here. I've got my copy of ARCserve Linux but just have not gotten around to installing it yet.

 

[jrgoldstein]

I have the same problem ("failed to connect to merge/scan daemon") although I think I have been able to issue the command in the past. I am running BS Arcserve 9 for Linux (Redhat 7.3). The CA support forums/faqs aren't very good for Linux yet. I also have problems with the caloggerd process maxing out the CPU / log files not being accessible. The product works (reluctantly at times); I just wish Brighstor had more flexibility in setting up repeating jobs with a mix of differential/append options.

Jamie Goldstein

 

[jrgoldstein]

Well I feel stupid -- it turns out the caagent wasn't running on my host (caagent start). Unfortunately CA doesn't provide an /etc/init.d start/stop script, I have to manually run cstart and caagent start upon reboot.
[Yes I know init.d scripts are easy to copy and modify, but a real init script would remove any tapes currently in the tape loader, start up Brighstor, and similarily shut down Ingress gracefully. Some of us Linux users buy software under the assumption that ease of install/use are taken care of by the vendor.

Regards,

jamie

 

[TheCentreOfUniverse]

Sorry about not keeping an eye on the conversation!

Finally, I'm under impression that BAB for Linux is not on the major stream of CA's backup products. BAB for Windows definitely is.

BAB for Linux is poorly programmed (I saw some complaints on wrong system calls, for example: Incorrectly built binary which accesses errno or h_errno directly. Needs to be fixed.) and poorly documented.

AFAIR the most of the clue on errors came from the BAB for Windows help files!

 

[davidmichel]

TheCentreOfUniverse hold on because ARCserve Linux 11 is supposed to be a major improvement in both functionality and documentation.

 

[velley]

Failed to connect to merge/scan daemon
solution:
1. uagent not started. start it.
2. QO48072