Brick level backup error 2

[jem2112]

I get the following error when I try to set my brick level backups up.

EXCH Exchange Agent -- (2502) \"Exchange system error\".

The backup has been running fine for months, now I get this error and I haven't made any changes to either the backup server or mail server. I've checked the backup agent RPC service, all account permissions, restarted both servers, etc. CA's web site isn't helpful and I haven't received anything from their e-mail tech support. I am running Exchange 2003 on a Windows 2003 Server and BrightStor v11. Any ideas would be greatly appreciated.

 

[jem2112]

Nevermind, I found the problem. Thanks...

 

[Jlawlor]

I'm experiencing the same problem......how did you correct it?

 

[jem2112]

For me that error was caused by the mailbox being checked off to 'hide from exchange address lists' in the properties for the 'dbagent' account. Good luck, hope this helps.

 

[Jlawlor]

THANKS!!!!!!!!!!!!! You da man!!!!!!!

 

[jem2112]

Glad I could help...