Bria SIP Softphone via External IP 1

[tidypants]

Hi all,

has anyone setup Bria App on the Iphone as a sip extension via an external IP address whern using 3G.

I can see the SIP phone tring to registar on monitor however its not connecting through.

I get this message on the iphone:

Service unavailable (503)
Reason: connection reset by peer.

_----------------------------

IPO 6.1
SIP Phone: Bria Iphone Edition 1.3.6

Thanks

 

[hairlessupportmonkey]

so obvious question, you have port forwarded 5060 on your router to the IPO?

ACSS - SME
General Geek

 

[amriddle01]

He's using an external IP Sean, you have a good christmas? Santa bring anything nice?

Not happy with Avaya ATM....

http://www.ipoffice.tel

 

[tidypants]

Yeah i'm using an external IP which is pointing to an internal IP and ive allowed port 5060 TCP to be open.

 

[amriddle01]

That's not the same thing, trust me, after using many routers to do the same thing, even when set to not interfere with traffic in any way...they do. Post a monitor trace of the attempt, what is on the external address? Either way even with the system on an external IP 3G is rarely good enough to use for voice, very rare you get a useable connection

Not happy with Avaya ATM....

http://www.ipoffice.tel

 

[hairlessupportmonkey]

Andy - Xmas was quiet and me and the other half were sick again. I had a chest infection and had to get antibiotics on boxing day from emergency docs... nice...

I have yet to get my SIP soft phone to work over a full signal HSDPA connection.... you get connected but speech is next to nothing....

ACSS - SME
General Geek

 

[tidypants]

Amriddle,

As requested is the trace from monitor:

511029878mS SIP Rx: TCP 80.229.238.170:56417 -> 10.0.111.55:5060
REGISTER sip:80.45.37.66 SIP/2.0
Via: SIP/2.0/TCP 192.168.1.67:51971;rport;branch=z9hG4bKPjUXCkeEvwbkXx.leuZ0kD8cAgyhAyti42;alias
Max-Forwards: 70
From: "500" <sip:500@80.45.37.66>;tag=DyMY.4GWsfbPC0AppLNkCg-Y1uGRqlWQ
To: "500" <sip:500@80.45.37.66>
Call-ID: nzsg-Qsu4s2Ht.pCWtKNc-EDnYuOGlo4
CSeq: 7269 REGISTER
User-Agent: Bria iPhone 1.3.6
Contact: "500" <sip:500@192.168.1.67:51902;transport=TCP>
Expires: 900
Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
Content-Length: 0

511029882mS PRN: MZ stubs sip_cbk_fetchTxn no element found

Thanks

 

[hairlessupportmonkey]

your NAT rule isnt working.

Your packets are being sent on random TCP ports

you should try a 1 to 1 NAT rule or make sure its extendable

ACSS - SME
General Geek

 

[amriddle01]

Indeed,this is the giveaway:

511029882mS PRN: MZ stubs sip_cbk_fetchTxn no element found

As long as you see that it will not work, had the same issue as this with a Draytek router, never did make it work

Not happy with Avaya ATM....

http://www.ipoffice.tel

 

[Bas1234]

Is SIP ALG turned on the the draytek, turn it off.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[amriddle01]

Always the first thing I do on any router Bas

Shame Sean, antibiotics means no drinking too I guess...too bad

Not happy with Avaya ATM....

http://www.ipoffice.tel

 

[Bas1234]

Telnet into the router and enter the following command.

1. > sys sip_alg 0 -- Disables sip alg

2. > sys commit -- Apply changes

3. > sys reboot -- Reboot router

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[Bas1234]

I do too, but still see a lot of people don't

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[tidypants]

Thanks for that info.

I have turned off the SIP ALG but this has not changed the result.

On NAT i have pointed the External IP to Internal IP opening port 5060 both TCP and UDP.

Is there anything i have missed?

Thanks

 

[tlpeter]

On lan1 (or 2) do you have something fileld in for the domain name?
If it is blank then it uses the IP address of the lan port.
Are you allow to register sip extensions?


BAZINGA!

I'm not insane, my mother had me tested!

 

[tidypants]

Its on Lan 2, i have put the external IP address in SIP registrar domain name, however i have tried leaving it blank as well and no joy.

I have had the sip registered in house, using the wireless. BUt using it via 3g is the problem.

Thanks

 

[amriddle01]

3G will not work, best you get is registration (even though you can't even get that), voice seems to never work even when on WI-FI hotspots/external networks it does

Not happy with Avaya ATM....

http://www.ipoffice.tel

 

[Bas1234]

Is you mobile provider allowing SIP, try to register it to voipbuster or something like it.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[FFrey]

I like what Bas1234 said. I bet your carrier is blocking traffic on port 5060. Does your router support IPSec VPN connections?

 

[tidypants]

Yes it does