Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations wOOdy-Soft on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Blocking Restricted calls to DN

Status
Not open for further replies.

radrman

MIS
Dec 14, 2003
66
US
Is there a way to block Restricted calls to 1 DN
 
you can block all calls to a dn, from external. what are you trying to block. there is not a way without symposium to block a group or single number

john poole
bellsouth business
columbia,sc
 
One of our users is receiving harassment calls from a restricted (Caller Id Blocked) number.
Is there a way to prevent this type of restricted numbers from appearing at the extension?
 
I do not know any way to block a particular call like you have mentioned. The best advise is that you may have to get your carrier involved to further trace the call. Is it a silent call or is it actually a person talking and harrassing? It's not a fax or modem trying to call through - if so tranfer to a fax machine.
 
another faster cure it to transfer the call to 9,911... seems to slow down the harassment

john poole
bellsouth business
columbia,sc
 
You can also check with your carrier. Ask them if they can stop calls that are suppose to have CLID but don't. I know they can do it on good old B1 lines but I'm not sure about a T1 or PRI.
 
you can do that with a pri, but all your customers that don't have that feature will not be able to call. a little drastic to stop one caller

john poole
bellsouth business
columbia,sc
 
Here they block just the ones that use the CLID Block Feature. If a call comes in from somewhere that don't produce CLID the call will come in normal.
 
We used to give the person a new DN and put the appearance of the DN on security's set - or as John Poole says, send to 911 i.e., dummy acd queue night call forwarded...?
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top