Blocking an outgoing call on Mitel 3300 PBX

[chalky537]

Hello All
Has anyone got a process to stop an outgoing call on a Mitel 3300 PBX as we have got a scam being run where someone is pretending to be from a bank and then asking people to call an 0844 xxx xxx number which is then charged at premium rate?
Brian

 

[Lundah]

ARS Digits Dialed. If you want to block any call to an 0844... number, then you'd enter a line sending 0844 + however many trailing digits you need for your area, and send that to a route that is not pointing to a valid trunk (like 1200, for example). If you don't have an existing route set up, look in ARS Routes for an available one, set it to a trunk group that doesn't exist (say, 99), and set the COR Group for one that includes COR classes 1-64 (I normally set up COR Group 64 specifically for this purpose). However, if you are set up to dial a leading digit for an outbound call (like 9, for example), you have to include that in your ARS Digits Dialed entry, so if you're set up to dial 9 first, and your dialplan has 4 digits after 0844, your ARS Digits Dialed line would be 90844 + 4 digits.

 

[chalky537]

All sorted now many thanks Lundah that is the solution i have put inplace and it works a treat