Block out 411 Calls 1

[vanillawafer]

Does anyone know how to block out information calls?

Help.

 

[hartmj]

I would do this in the ARS tables. Do a "ch ars ana 411" command to see if there is already an entry for this in the ARS tables. If there is, change the route pattern to "deny" to block access to call this number.

Dialed Total Route Call Node ANI
String Min Max Pattern Type Num Reqd
411 3 3 deny svcl n


If there is not an entry for this already, do a "ch ars ana x" and add the above entry to the table. This will block everyone from calling this, so make sure that is what you want before you make this change. If you want to block it for only some people, you will need to use partitioned groups and partitioned route tables to accomplish this.

Hope this helps

Josh

 

[lopes1211]

We route them to a vector where they get to hear a minute long speech on how much money they are wasting by not using the internet, then let the call go through. People can still use it if they have to but we saw a 95% reduction.

change ars digit-conversion 411 Page 1 of 2 SPE A
ARS DIGIT CONVERSION TABLE
Location: all Percent Full: 32

Matching Pattern Min Max Del Replacement String Net Conv ANI Req

411 3 3 3 51411 ext y n



change vdn 51411 Page 1 of 2 SPE A
VECTOR DIRECTORY NUMBER

Extension: 51411
Name: 411 Transfer Message
Vector Number: 32



change vector 32 Page 1 of 3 SPE A
CALL VECTOR

Number: 32 Name: 411 X-Fer
Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? n
Prompting? y LAI? n G3V4 Adv Route? y CINFO? n BSR? y Holidays? n

01 wait-time 2 secs hearing ringback
02 announcement 51713
03 route-to number 920098 with cov y if unconditionally
04 stop


change ars digit-conversion 200 Page 1 of 2 SPE A
ARS DIGIT CONVERSION TABLE
Location: all Percent Full: 32

Matching Pattern Min Max Del Replacement String Net Conv ANI Req

20098 5 5 5 411 ars n n



-CL