Block Certain Internal Number 2

[gunslngr]

We have recently moved out Intuity Audix from one building to another. We have the two sites linked together thru DCS. We left the olds extension 1300 in the old switch for the users there and changed the hunt group in the new switch to 5800. The problem we have is people are bound and determined to tie up our T1 by dialing 1300 from the new location. Is there anyway to block 1300 from the new location but leave it unaffected at the old location? Any help is greatly appreciated.

Thanks
Will

 

[1a22ip]

Assign the 1300 on the new switch as an extension with a x port. Donot put in a coverage path. People on the new system dial 1300 they will get an endless busy siginal.

Test it

Hope this helps
ED

1a2 to ip I seen it all

 

[gunslngr]

Nope already tried that. I think that because we have a uniform dial plan it automatically knows this number is part of the second switch.

 

[NX01]

In the route pattern delete the four digits and insert the new ext.

In the future everything will work...

 

[donbott]

You could change the ext. in the old building to 5800 also. Bit of a hassle for those people, but will take the strain off your T-1.

DonBott


take two of these and call me in the morning

 

[gunslngr]

I wish we could just change the extension in the old location. The problem with that is that is our Corporate Headquarters and that is a big no for them. And as for the route-pattern i am not fully sure what you mean. I know where to look at the screen but am unsure of everything that is involved in changing it.

 

[bwilch]

Are you using UDP in order for intersite dialing? If so, do a change UDP 1300 and set it to local. You could then create the extension as an X port or not create anything at all.

 

[gunslngr]

I was just thinking about doing that. But will that effect the other switch when it dial 1300 and will it cause other wierd problems to arise when the switches udp table is not the same?

 

[bwilch]

It doesn't cause a problem really. Basically when someone dials a number, the switch looks at the UDP table to determine how to route it. If it sees "local" it then looks for an extension/VDN, etc to route it to. If nothing matches, it gives your standard no station response (depending on how you configure your switch, it's an announcement or a busy tone).

Additionally if you have vectoring and VDN, you could make 1300 a VDN, point it to a vector on the new switch with an announcement that says "Please use the new access number 5800. Thank you

 

[gunslngr]

Thanks bwilch. I will have to run this by the boss but this seems to be the most viable option.