Black screen at windows 2003 logon window 1

[merlinby]

I've got this

http://merlinby.narod.ru/blackscr.jpg

After I enter password (it's difficult, but possible everything is OK.
Can anyone help to fix this problem?

 

[markdmac]

No screen shot there.

I hope you find this post helpful.

Regards,

Mark

 

[merlinby]

Sorry, please try this link

 

[markdmac]

Can you get into the server using safe mode? Looks like a video driver problem possibly, but you wouild need to check the event logs to see if there is any indication there of what may be the problem.

I hope you find this post helpful.

Regards,

Mark

 

[iolair]

Is the recovery console installed?

Iolair MacWalter
Director of IT

 

[merlinby]

I CAN (typing password at black screen...) get to the server in Safe mode but screen still black at start up (WinLogon window)
Tried to reinstall video drivers - the same black screen.


Recovery console is not installed.

 

[TheLad]

Have you made any changes to the server (ie Service Pack or Hotfix, driver updates etc...)?

Also, have you run a virus scan?

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"Life is like a box of chocolates, you never know what you're gonna get!"
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[markdmac]

I CAN (typing password at black screen...) get to the server in Safe mode

OK, and from that screen, if you hit Ctrl+Shift+Esc do you get the task manager? If so click File, then Run and type Explorer and see if that gives you the desktop.

If you got the task manager but still no desktop, see if you can run msconfig and then click the startup tab. Disable everything there and click OK. When prompted click Restart.

If that solves the problem, slowly add back the items you disabled one or two at a time with reboots between each to determine what is causing the problem.


I hope you find this post helpful.

Regards,

Mark

 

[kingjames]

A similar issue happened to me when the system disk filled up. For some reason it zero out settings in the registry You'll have to free up some space and perform registry edits remotely. Remember to backup your registry before performing any task like this.
this is the edit required to get the screen back or close to standard.

[HKEY_USERS\.DEFAULT\Control Panel\Colors]
"ActiveBorder"="212 208 200"
"ActiveTitle"="10 36 106"
"AppWorkSpace"="128 128 128"
"Background"="102 111 116"
"ButtonAlternateFace"="181 181 181"
"ButtonDkShadow"="64 64 64"
"ButtonFace"="212 208 200"
"ButtonHilight"="255 255 255"
"ButtonLight"="212 208 200"
"ButtonShadow"="128 128 128"
"ButtonText"="0 0 0"
"GradientActiveTitle"="166 202 240"
"GradientInactiveTitle"="192 192 192"
"GrayText"="128 128 128"
"Hilight"="10 36 106"
"HilightText"="255 255 255"
"HotTrackingColor"="0 0 128"
"InactiveBorder"="212 208 200"
"InactiveTitle"="128 128 128"
"InactiveTitleText"="212 208 200"
"InfoText"="0 0 0"
"InfoWindow"="255 255 225"
"Menu"="212 208 200"
"MenuText"="0 0 0"
"Scrollbar"="212 208 200"
"TitleText"="255 255 255"
"Window"="255 255 255"
"WindowFrame"="0 0 0"
"WindowText"="0 0 0

 

[kingjames]

Oh yeah, reboot the server after the reg edit is completed.

 

[merlinby]

kingjames, thank you very much! Your advise fully fixed my problem. Everything is ok now.

 

[markdmac]

A star for you KingJames. Nice work.

I hope you find this post helpful.

Regards,

Mark