BCMSVu Client & Vista

[tone70]

Good Morning All, are there any known compatibility issues with the BCMSVu Client & Vista? I have an end user who's trying to connect to the server without any luck. We've checked all of the basic stuff so this is almost my last stop. Thanks in advance.

 

[JL04]

From what I have seen it does not support VISTA. On the Avaya/Vista doc it has it as "under investigation".

Check out the following PDF;

http://support.avaya.com/Vista/Avaya_Vista_Statement.pdf

 

[customcracka]

I've got it on my vista machine and it works. Is the machine on the domain?

 

[tone70]

Well, as far as being on the domain, I guess you could yes & no. I can ping it, connect to it via pcAnywhere, but can't get to it via BCMSVu Client, and either can the local end user I'm assisting with this. I'm doing the bulk of this remotely. That would make sense. I've just rebooted, and whoever set this up originally has it set for a auto login locally. It's an old NT workstation box. Any suggestions are appreciated.

 

[customcracka]

What happens when you try to connect to the server via the client? I had a couple of machines that wouldn't connect to the bcms vu server until I joined them to the domain. I could see them connect to the server for a second and then drop off. It was kind of strange.

 

[tone70]

Customcracka, after a bit more investigating, that's exactly what I found. As I'm coming in really cold on this, I'm still checking around to make sure I don't screw up anything on the other end. I'm going to attempt to join it to the domain today. Thanks to all that answered.