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bCMS Agent Group Reports/b

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wokdabat

IS-IT--Management
Dec 21, 2001
61
US
I have an issue with a user who is adding an agent group, but the report is missing the next day. Also wondering why when the user adds the agent group it is not global or at least I can't see it when I do a list all.

All help is appreciated.

Thanks.
 
Does the user have write permissions to the dictionary?
Have you checked how the user is adding and making sure they are saving it properly?

_______________________________________________________________
A cucumber should be well sliced, and dressed with pepper and vinegar, and then thrown out, as good for nothing. SAMUEL JOHNSON (1709-1784)
 
Permissions are good. I was hoping not to walk across campus to verify if he is doing it correctly, but that looks like what I am going to have to do. I signed on as this user and added the agent group just fine. Just need to see if it remains. He is complaining it deletes itself or is not there the next day.
 
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