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BCM400 release 4.0 services

Nikos Koulioumbis

Systems Engineer
Jan 28, 2024
10
GR
Hello Team
I have an issue with a live BCM 400 release 4.0 that does not start all services. On boot the telephony gets stable but system has no voicemail and no access via manager or putty. The status led is off and the hard disk led from time to time blinks at a very low rate.
I can ping the system on both lan ports. I moved the disk to another BCM400 system and has the same behavior. Status led is off and cannot access the system.
Any ideas? Could it be a failing hard disk? PSU is not for sure as the second BCM400 system has brand new PSU.
Thank you.

Nikos
 
Hi Nikos

It does have the sign of a bad hard disk, that when Web related services and CP both stop working because they both rely on the hard drive.
Otherwise PS or bad BFT, check for near exploding caps, I think it was green caps were faulty and soon replaced with blue ones.
 

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