A Audix system can be a Audix R1, Intuity audix, a Definity Audix, a IS3, Audix Voice Power, or Modular Messaging. Which one do you have?
Da-vi'do
P.S. For the best response to a question, read FAQ222-2244. Also give the type & version of your voice mail & pbx & preview your post to make sure it is complete & understandable. Please answer all questions so that I may have the info to assist you. Leaving a post on how you fixed the problem will also be appreciated.