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Banner Blockers Making Components Disappear

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TheatreTech

Technical User
Mar 6, 2004
6
We have received a couple of user reports of components on our home page not appearing on clients' computers who are using browsers supplemented with banner blocking/ad blocking software.

I know the problem is being caused by the banner blocking/ad blocking software.

Is there any way that I can prevent this problem here on the development end of the website, short of eliminating the use of components (which I don't see as an option), or doing mass education about banner blocking/ad blocking software with all of our thousands of users?

I am using GoLive 6.1 on Macintosh.

Thanks, in advance, for your help!
 
When you upload the files make sure you have the "Adobe GoLive elements" option clicked. This removes the comments that GoLives uses to track the use and placement of components. I don't know if that will solve the problem, but it's worth a try.
 
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