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Bad sound quality conversant

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emikoo

emikoo

Technical User
Jul 12, 2002
37
NL
Hi,

We are facing a problem creating an IVR in the Conversant :
The recordings (*.wav) files are of good quality, but the moment we transfer/convert them to the conversant, there is a lot of background noice and it sounds nasty.

Any suggestions?

EK
 
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What format are you using for Conversant-audio?
We use PCM64 (Customer Assist Speech Admin for transferring) and have pretty good quality.

KoenT



 
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