Are there any messages in the Windows Event Viewer Logs that might be related to this?
Usually jobs queued for a long time are due to BE not 'talking' to the tape device.
If the device is online, stop and restart the Backup Exec services.
If the device is offline, you'll need to bring it back online. Right click on MyComputer icon, select Manage. Find Device Manager and click on that. Is the tape device listed? If not, use Add/Remove Hardware to find the tape device. If it is in there, try powering off the tape device, powering it back on, and then rebooting the backup server.
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