Backup Information Store with NetBackup

[RenC]

We are trying to use NetBackup to backup up our exchange server. The server has two nic cards, one for the public network and one for the private network. When we use the public network, everything backs up fine. When we use the private network, we can backup up individual mailboxes, but not the store. Do you know if there is some special configuration we need to do in Exchange to get it to recognized multiple nic cards?

When we try to use the private network, we get the following error:

12/15/2004 2:36:33 PM - started process bpbrm (2652)
12/15/2004 2:36:33 PM - connecting
12/15/2004 2:36:33 PM - connected; connect time: 00:00:00
12/15/2004 2:36:35 PM - started process bptm (2584)
12/15/2004 2:36:36 PM - started process bptm (628)
12/15/2004 2:36:36 PM - mounting P60795
12/15/2004 2:36:52 PM - end writing
none of the files in the file list exist(71)
12/15/2004 2:36:52 PM - Error bpsched(pid=18084) backup of client test001t exited with status 71 (none of the files in the file list exist)

 

[AndyPeck]

Renc

Check if the NIC is set to auto-detect, if it is change it to 100 Full (Assumming your switch supports that) and also configure the switch port to be 100 Full.

I not saying this will fix the problem, but we have a huge number of servers using Netbackup, and have experianced issues with auto-detect and netbackup so many times it's now standard operating procedure to hard code both server and port to 100 full in our data hall.

Andy