backup failed canceled by service shutdown

[susan929]

I upgraded backup exec to 9 a month ago on my SQL Server. Ever since, my backups have failed due to service shutdown at 3:00:19am every night. Backup server service restarts at 3:04am and is always running when I have checked. Any ideas why this is happening? I have upgraded backup exec on my file server and exchange with no problems. Please Help, This is driving me Crazy!

 

[NortonES2]

Would check that you don't have a task scheduled to stop and restart the backup services daily.

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If it doesn't leak oil it must be empty!!

 

[susan929]

No scheduled tasks. It looks like the backup completes then at the end of the verify it hangs until 3am when the service shuts down. I am downloading build 4454 install from Veritas now. Maybe this will help

 

[susan929]

Well, I can't get build 4454 to install. After a 4 hour download, the wizard encounters an error everytime.
I have figured out that the backup is finishing and just hanging until the service shuts down. Could this be some setting I am missing?
At around 2:50am I have an alert to remove media from drive, then at 3am as I said before the server service shuts down and the job fails.
ANYONE WITH ANY NEW IDEAS, PLEASE HELP ME!!!

 

[tmesis]

Susan929, I have the same problem and just found out what it is... Automatic Updates is scheduled to run at 3:00AM by default and it is rebooting the computer. Change the time that it installes and the problem is solved!

 

[SQLBill]

Or if that is the problem, turn it off and run it manually. Do you really want something/someone else to decide when your server should be rebooted?

As for the download of BUILD 4454, have you tried downloading (not installing) to a disk or your computer and THEN installing it from that file?

-SQLBill