Backup Exec failing on Server with Exchange 5.5

[cherisc]

We have Backup Exec 8.50 Rev. 3571 running on a Windows 2000 Server with Exchange 5.5. I have Notifications setup in Veritas Backup Exec, and every day I get this in my email: (Server: "HERMES") Job "Backup 0030" failed.:::logfilenameC:\PROGRAM FILE S\VERITAS\BACKUP EXEC\NT\DATA\BEX45.txt. I believe the reason the backup is failing is because of Exchange.
Here is a copy of the backup log file:
======================================================================
Job server: HERMES
Job name: Backup 0030
Job started: Friday, May 20, 2005 at 10:00:02 PM
Job type: Backup
Log file: BEX45.txt
======================================================================

Drive and media information from media mount:
Changer Name:
Drive Name: Seagate 1
Media Slot: 0
Media Cartridge Label: Hermes - Friday A
Targeted Media Set Name: Media Set 1

======================================================================
Job Operation - Backup
Media operation - overwrite.
No compression enabled.
======================================================================

Media Name: "Media created 5/20/2005 10:00:03 PM"
Backup of "\\HERMES\Microsoft Exchange Directory "
Backup set #1 on storage media #1
Backup set description: "Backup 0030"
Backup Type: FULL - Database & Logs (flush committed logs)
Backup started on 5/20/2005 at 10:00:55 PM.

Backup completed on 5/20/2005 at 10:01:12 PM.
Backed up 1 Exchange Server store(s)
Processed 8,405,244 bytes in 17 seconds.
Throughput rate: 28.3 MB/min
----------------------------------------------------------------------

Media Name: "Media created 5/20/2005 10:00:03 PM"
Backup of "\\HERMES\Microsoft Exchange Information Store "
Backup set #2 on storage media #1
Backup set description: "Backup 0030"
Backup Type: FULL - Database & Logs (flush committed logs)
Backup started on 5/20/2005 at 10:01:13 PM.

Backup completed on 5/20/2005 at 10:23:41 PM.
Backed up 1 Exchange Server store(s)
Processed 1,253,081,872 bytes in 22 minutes and 28 seconds.
Throughput rate: 53.2 MB/min
----------------------------------------------------------------------

Media Name: "Media created 5/20/2005 10:00:03 PM"
Backup of "\\HERMES\Microsoft Exchange Mailboxes "
Backup set #3 on storage media #1
Backup set description: "Backup 0030"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 5/20/2005 at 10:23:43 PM.
WARNING: "Cheri XXXXXXX [XXXXXXXX]?Top of Information Store?Deleted Items?January PriceSheet - ABLE Computer" is a corrupt file.
This file cannot verify.
^ ^ ^ ^ ^
WARNING: "Wayne XXXXXX [XXXXXX]?Finder?Search Folder?Outlook 10 Message Manager (Outlook)" is a corrupt file.
This file cannot verify.
^ ^ ^ ^ ^
WARNING: "Wayne XXXXXX [XXXXXX]?Top of Information Store?Inbox?Outlook 10 Message Manager (Outlook)" is a corrupt file.
This file cannot verify.
^ ^ ^ ^ ^

Backup completed on 5/20/2005 at 11:40:46 PM.
Backed up 42423 mail message(s) in 209 folder(s) in 7 mailbox(es)
3 corrupt files were backed up
Processed 1,404,215,139 bytes in 1 hour, 17 minutes, and 3 seconds.
Throughput rate: 17.4 MB/min
----------------------------------------------------------------------

Media Name: "Media created 5/20/2005 10:00:03 PM"
Backup of "C: "
Backup set #4 on storage media #1
Backup set description: "Backup 0030"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 5/20/2005 at 11:41:03 PM.
File "ESICS.DAT" in use - Backed up.
The item \Documents and Settings\exchadmin\Local Settings\Temp\JET17.tmp in use - skipped.
The item \Documents and Settings\exchadmin\Local Settings\Temp\JET7F.tmp in use - skipped.
The item \Documents and Settings\exchadmin\Local Settings\Temp\JETD3E3.tmp in use - skipped.
The item \exchsrvr\DSADATA\temp.edb in use - skipped.
The item \exchsrvr\mdbdata\tmp.edb in use - skipped.
File "AP0.LOG" in use - Backed up.
File "BF0.LOG" in use - Backed up.
File "EV0.LOG" in use - Backed up.
File "050520_001.xml" in use - Backed up.
File "adamm.log" in use - Backed up.
File "pvl.ldb" in use - Backed up.
File "pvl.mdb" in use - Backed up.
File "IExplore.evt" in use - Backed up.
File "~DFE156.tmp" in use - Backed up.

Backup completed on 5/21/2005 at 12:49:40 AM.
Backed up 21803 files in 1293 directories.
10 files were in use
5 items were skipped.
Processed 3,485,635,325 bytes in 1 hour, 8 minutes, and 37 seconds.
Throughput rate: 48.4 MB/min
----------------------------------------------------------------------

Media Name: "Media created 5/20/2005 10:00:03 PM"
Backup of "D: "
Backup set #5 on storage media #1
Backup set description: "Backup 0030"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 5/21/2005 at 12:49:47 AM.
The item \exchsrvr\DSADATA\dir.edb in use - skipped.
The item \exchsrvr\DSADATA\edb.log in use - skipped.
The item \exchsrvr\imcdata\queue.dat in use - skipped.
The item \exchsrvr\MDBDATA\edb.log in use - skipped.
The item \exchsrvr\MDBDATA\PRIV.EDB in use - skipped.
The item \exchsrvr\MDBDATA\PUB.EDB in use - skipped.
File "DB000003.DAT" in use - Backed up.
File "DB000005.DAT" in use - Backed up.
File "DB000008.DAT" in use - Backed up.
File "DB000009.DAT" in use - Backed up.
File "DB00000A.DAT" in use - Backed up.
File "DB00000B.DAT" in use - Backed up.
File "DB00000C.DAT" in use - Backed up.
File "DB00000D.DAT" in use - Backed up.
File "DB00000E.DAT" in use - Backed up.
File "DB00000F.DAT" in use - Backed up.
File "DB000010.DAT" in use - Backed up.
File "DB000011.DAT" in use - Backed up.
File "DB000012.DAT" in use - Backed up.
File "DB000013.DAT" in use - Backed up.
File "DB000014.DAT" in use - Backed up.
File "DB000015.DAT" in use - Backed up.
File "DB000016.DAT" in use - Backed up.
File "DB000017.DAT" in use - Backed up.
File "DB000018.DAT" in use - Backed up.
File "DB000019.DAT" in use - Backed up.
File "DB00001A.DAT" in use - Backed up.
File "DB00001B.DAT" in use - Backed up.
File "DB00001C.DAT" in use - Backed up.
File "DB00001D.DAT" in use - Backed up.
File "DB00001E.DAT" in use - Backed up.
File "DB00001F.DAT" in use - Backed up.
File "DB000021.DAT" in use - Backed up.
File "DB000022.DAT" in use - Backed up.
File "DB000028.DAT" in use - Backed up.
File "DB000035.DAT" in use - Backed up.
File "DB000036.DAT" in use - Backed up.
File "DB000037.DAT" in use - Backed up.
File "DB000038.DAT" in use - Backed up.
File "DB000039.DAT" in use - Backed up.
File "DB00003A.DAT" in use - Backed up.
File "DB00003B.DAT" in use - Backed up.
File "DB00003C.DAT" in use - Backed up.
File "DBREFS" in use - Backed up.

Backup completed on 5/21/2005 at 1:22:10 AM.
Backed up 14929 files in 4156 directories.
38 files were in use
6 items were skipped.
Processed 1,189,727,086 bytes in 32 minutes and 23 seconds.
Throughput rate: 35.0 MB/min
----------------------------------------------------------------------

Media Name: "Media created 5/20/2005 10:00:03 PM"
Backup of "\\HERMES\System?State "
Backup set #6 on storage media #1
Backup set description: "Backup 0030"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 5/21/2005 at 1:22:16 AM.
The item Registration DB\ in use - skipped.

Backup completed on 5/21/2005 at 1:27:18 AM.
Backed up 2100 files in 79 directories.
1 item was skipped.
Processed 259,170,880 bytes in 5 minutes and 2 seconds.
Throughput rate: 49.1 MB/min
----------------------------------------------------------------------

======================================================================
Job ended: Saturday, May 21, 2005 at 1:28:24 AM
Job completion status: Failed
======================================================================


Any help on this would be appreciated and helpful.
Thank you.

 

[zbnet]

Your database online backup appears to be working, it's the brick backup of the mailboxes that is tripping up over corrupt items in particular mailboxes. Get these users to sort these items out (they're almost certainly not readable and should probably be deleted from their mailboxes).

 

[cherisc]

We have tried in the past to remove these files, but we were unable to find :
WARNING: "Wayne XXXXXX [XXXXXX]?Finder?Search Folder?Outlook 10 Message Manager (Outlook)" is a corrupt file.
This file cannot verify.
^ ^ ^ ^ ^
WARNING: "Wayne XXXXXX [XXXXXX]?Top of Information Store?Inbox?Outlook 10 Message Manager (Outlook)" is a corrupt file.
This file cannot verify.

Is there a tool or something that we can use to clean up the Exchange Store?

 

[Dyadmin]

Nothing is wrong with the exchange store in my opinion. What's wrong is Backup Exec. Go to the Vertitas Website, it has instructions on how to clear up the "failed" backup when it runs into a file it cannot verify. Rest Easy, it is being backed up.

As for your "in use" and skipped, you need to have the advanced open file or open file option enabled. Then Backup Exec will back up your data even when it's in use.

 

[cherisc]

I got the Veritas article at

http://seer.support.veritas.com/docs/193940.htm

But I noted that it says:
"Please note, this solution is not intended for use with Microsoft Exchange files. Corrupt Microsoft Exchange files may be indicative of another problem with the Exchange store."
This is why I'm wondering about my Exchange Store.