backup exec connection failure

[rvarman]

Hi all,
i try to backup my remote servers with backup exec ver9.
When backing up remote w2000 AD server, it works fine.
but it could not backup the remote system state.
it gives the error - communication failure a000fe30 hex.
a job without system state goes well.
a job with just the remote system state fails.

Please give me your ideas
Thanks

 

[rvarman]

the remote backup service is started with Local system account.
i tried to change the startup service to an administrator account.
i stopped and started the service.
from now, i could no more connect to the remote server from the BE server.